Privacy Policy
Patagon Consulting Inc.
Last Updated: March 1, 2026
1. Introduction
Patagon Consulting Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website patagonusa.com (the "Site") or use our services.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, company name
- Business Information: Project details, service requirements, industry information
- Communication Data: Messages sent through contact forms, emails, phone calls, or text messages
- Employment Information: If you apply for positions through our staffing services
Information Collected Automatically
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, referring website
- Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze Site usage
3. How We Use Your Information
- Respond to your inquiries and provide requested services
- Send appointment confirmations, scheduling reminders, and project updates via SMS/text
- Improve our website and services
- Communicate with you about our services
- Comply with legal obligations
- Protect our rights and prevent fraud
4. SMS/Text Message Privacy
- We collect your phone number and message history for customer-care purposes only
- Messages are limited to scheduling, reminders, arrival windows, and project updates
- Your mobile information will NOT be sold or shared with third parties for promotional or marketing purposes
- You may opt out at any time by replying STOP
- Reply HELP for assistance or contact us at (818) 322-5571
- Message and data rates may apply; message frequency varies
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our business, contractually obligated to protect your information
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of certain data processing activities
- Portability: Request your data in a portable format
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell your data)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at felipe@patagonusa.com or call (818) 322-5571. We will respond within 45 days.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
Patagon Consulting Inc.
18546 Sherman Way, Suite 103
Reseda, CA 91335
Phone: (818) 322-5571
Email: felipe@patagonusa.com
Website: patagonusa.com